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Company Details:
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After sales service
How does Shenzhen help Information Technology Co., Ltd. IT business field is committed to providing customers with high-quality services, the pursuit of customer satisfaction is our consistent goal. With a highly skilled and experienced engineer, we provide our customers with 24/7 service. The professional service personnel service and spare parts network will respond quickly to customer service needs and reduce losses caused by equipment failure.
Field Service
On-site service refers to the service that the engineer arrives at the customer site to provide installation guidance, operation and commissioning, maintenance and repair, fault clearing, and technical upgrade.
Maintenance service
Repair service means that the customer sends the faulty device to the designated service center for repair in a "door to door" manner. Repair services are less expensive than on-site services and are primarily suitable for small form factor installations.
Guaranteed replacement service
The warranty replacement service is a device that partially fails during the warranty period, and we will replace a fully functional device for you.
Spare parts sales service
Product spare parts library, you can always provide spare parts for mainstream products. By choosing fast and professional logistics, you can ensure that spare parts are delivered to customers accurately and quickly.
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